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"Some Consultants have the tendency to work like (illegal) drugs: the more you take of them the more dependant you become and the more you need of the same "drug" - they make you dependant.
Rowan Jackson instead is working like medicine: you overcome organisational weakness and "illness" and become healthy, prosperous - you become independent of external help and can determine your success based on inherent resources.
In our Balanced Scorecard Program 2005-2007 we decided to do things by ourselves with the support and guidance of Rowan Jackson - he alone as single consultant enabled our 1700 employee organisation within 18 months of facilitation and coaching to take full ownership and drive the Program to success on its own."
Rowan Jackson's Strategy Mapping and Balanced Scorecard facilitation of the Si Group Board was world class, bringing a level of maturity to the company's thinking not experienced before or since. I found him to be a pleasure to work with, and encyclopediacally knowledgeable!
I recommend Rowan to you or your organisation, so long as you are willing to have your thinking challenged, and to have your ambition stretched. Big thinkers and professionals will enjoy the experience.
David Hughes-Hallett. Director of Finance & Operations, Si Group www.sigroup.co.uk
Rowan and Change Masters International have now been working with Easynet for five years. Originally engaged to help with the implementation of a full, multi-discipline programme of management development, needed as a result of a significant organisational merger, Rowan has since continued to work with us, developing and refining the skills of our managers including a particular focus on coaching and leadership.
"Just a quick mail to say thanks and also to say how much I learnt from the work you did here at Easynet . I can honestly say that I have never learnt so much before - it was a wonderful eye opening experience. So many of the techniques I encorporated into my daily working life and so many I have seen the benefits from." Elliot West: Participant 2006
"Many of the techniques you guided me (and my colleagues) through have been utilised again and again. Being able to step back and to analyze prior to engaging into sometimes volatile situations has provided me to be more objective and understanding but, still enabling the assertive side of myself to be deployed when required." Vijay Mistry Participant 2006.
Rowan's style and approach has meant that there has been a very natural and enthusiastic take-up of coaching so that as an organisation we have simply needed to offer the support in learning the methods and skills. As a result, many people have actively wanted to make it work for them. Rowan and his selected associates have an amazing ability to make things feel manageable and organisational behavioural change seem a realistic prospect. As facilitators they are endlessly patient and intuitive, with an extraordinary ability to adapt to the needs of very mixed groups of people, so that everyone feels involved and that they have gained something positive. From participants across the many areas where Change Masters' have worked with us, praise has been unfailing and feedback of a consistently excellent standard.
Having worked with CMI before, I was sure that if anyone could bring some new skills and breathe a combination of fire and confidence into a new sales team, then these were the people to do it. The smallest and simplest things are often the most overlooked and can make the biggest difference to the way we work, so it was refreshing to have an approach from CMI that understood this and did not seek to complicate the uncomplicated. Those that took part in the programme have a toolkit of advanced but clearly explained sales techniques and the confidence to ask themselves "what if...?"
