Joel Graham

Joel Graham has more than fifteen years of experience successfully leading projects aimed at implementing change in organisations. In addition, he has designed and delivered learning aimed at improving performance and processes at all levels, and he has conducted customer and employee research to set business priorities and measure progress.

Focusing on managing organisation-wide process improvement and enhancing sales and sales management effectiveness in business-to-business relationships, he helped executive teams set strategic goals and implement both the steps and measures needed to achieve them. He has facilitated cross-functional teams in the delivery of innovative business solutions. His clients include: BP, Citibank, American Express, Royal Dutch Shell, Whitbread, Kodak Clinical Diagnostics, Standard Life, Standard Chartered Bank, Deloitte & Touche, Coutts, National Westminster Bank, and Starwood Hotels and Resorts.

As a project leader, Joel leads large, geographically dispersed, cross-functional teams in the delivery of client work, ranging from five to fifty consultants. Joel has been extensively involved in customer and employee data collection creating expectation maps and identifying business drivers for informing strategic decision-making and for the design of learning systems.

Based in Barcelona, Joel gives individual coaching to professionals and works with the University of Barcelona and the Technical University of Catalonia, imparting presentation skills and translating research. His translation activity in both Catalan and Spanish places particular emphasis on economics and financial issues. He has recently been awarded the UK’s John Dryden Prize in Literary Translation for a translation of a work by one of Catalonia’s leading twentieth-century poets, Salvador Espriu.